Policies

Payment

A deposit is required before renting. We accept Visa, Mastercard, Debit and Cash. The amount of the deposit required varies; please call for details. Charge accounts are available for companies.

Reservations

Yes, we will hold an item for you. Most items can be reserved a day ahead over the phone with just your name, phone number and the pick-up time required. Larger items may need a deposit paid to confirm the reservation.

Rental Period Charges

We offer 4 hour (not available on all items), daily, weekly and 4 week rental rates.

A "4 hour" rental covers any 4 hour period during our business hours or a rental picked up in the last 2 hours of the day and returned when we open the following day.

A "1 day" rental is based on any 24 hour period. When you pick up an item at 2:30 p.m. it is due back at 2:30 p.m. the next day.

A "1 week" rental is based on 7 consecutive days. There is a savings here, as you will find that part way through the week, the daily rate will have reached the weekly rate, and you will still have ""free" days left in the week. Check individual items regarding when the weekly rate applies.

A "4 week rental" is based on any 28 consecutive day period. Similar to the weekly rates you will find that part way through the month you will have reached this rate but still have free days to keep the equipment.

Long Term Rentals

As a rental progresses from daily to weekly to 4 week rental periods the average rental rate per day is less. Once you have reached these reduced rates the rental charges will be pro-rated at the lower rates. Some rental companies will charge the higher first day rate for "extra" days but with Rogers Rent-All, once you reach the long term rate you keep the long term rate.

Weekend Specials

Rogers Rent-All offers a weekend special as follows:

Pick up your rental Friday after 2:00 p.m. and return by Monday 9 a.m. Keep it for 2 1/2 days, but pay for only 1 1/2 days.

Pick up your rental Saturday morning and return by Monday 9 a.m. Pay only 1 1/2 days instead of 2 days.

Pick up your rental on Saturday after 2:00 p.m. and return by Monday 9 a.m. Use it for 1 1/2 days, but pay for only 1 day.

Delivery and Pick Up Service

Delivery and pick up is available. Please call for pricing. Delivery is curb to curb and does not include installation, set up or knock down.

Loading & Transportation of Equipment

We have a loading dock and ramps to help load your order. Loading ramps are also available for use at your job site. Please consider the size and type of equipment you are renting and bring a suitable vehicle to transport the equipment. You are responsible for the safe transportation of equipment, so remember to bring load straps or we have rope for sale. We will not load equipment if there is a risk of an accident. Gas equipment and propane bottles cannot be transported lying down.

Damage Charges

The rental charge is payment for use of the equipment and normal wear and tear. We offer an optional "damage waiver" which covers the first $500 of accidental damage. The cost of this waiver is based on 6% of the rental charge. Please ask for further details.